If he/she does know, they're between a rock and a hard place, because they can't tell a customer that their tools are wrong. I don't know if the typical support person you talk to knows anything other than the tools he was given to measure speed at that company. Then an ISP could either be compliant to the spec or standard or not, and the buyer could decide if he wanted to go with one that didn't claim compliance, or one that did. The only solution would be to create a set of specifications for speed measuring (similar to what they did with audio power amplifier power measurements). The only way to fight all of this would be a class action lawsuit. In your case, if they "guaranteed " you 20MBPS down, and you're getting 10, you're better off than I am. The reality among many ISPs is that they (as a business) know they are advertising falsely, but each one is advertising not any differently than most other ISPs, so they feel there's a built in immunity to legal action because everyone is doing it. Download Test: Measured in Mbps the download speed of your internet connection tells that how quickly your device downloads data from. download speed, upload speed, ping speed and jitter speed. When you read the TestMy explanation, all this you will have a better understanding. The internet speed test result displayed on the screen basically has four components i.e. The only thing you can say is that they typically deliver their promised rates as measured on their instruments. Their results at times have told me my service was fine when in fact there were signal problems at their amps outside. My real download and upload speeds (measured here) are always about 1/3 of what the Time Warner Roadrunner speed test shows. Pay special attention to the "What About My Providers Speed Test" tab. If you read the speed test legitimacy page you'll understand why the results here can be trusted.and why the other speed tests fail to deliver accurate results. I tried to test from one of my ubuntu servers remotely and it wouldn't even work. While it was supposedly uploading it actually wasn't. Does anyone know about the ma. speed test? WOT seems to give it a bad trustworthiness rating. I just want to make sure I'm actually getting the speeds I'm paying for. I explained to him that it's possible that the company was manipulating the results and he seemed to get very defensive about it, telling me we can go back and forth on the topic all day. Coincidentally, the download speed I'm getting here is much lower (around 10 Mbps) than the speeds I'm getting on that site. I was on the phone with RCN and the guy I was speaking to told me that they can't do anything about speed tests that aren't run through ma.
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